La Cave Terms & Conditions

 La Cave Loyalty Program Terms & Conditions

How to become a Member
  • Membership to the ABV Craft Merchants ‘La Cave’ loyalty program is open to all residents of Australia aged over 18 years.
  • To join the La Cave loyalty program, you must fill out an application form either online or in store. Once your application has been accepted your details will be available in our system and staff will then be able to issue you with a Loyalty Card and activate the account. ABV Craft Merchants may grant or refuse membership in its absolute discretion.
  • Each member is only permitted to have one membership which will be allocated to one nominated email address. Each email address may only be used for a single membership (except with the consent of ABV Craft Merchants).
  • All La Cave loyalty program members have access to change their personal details at any time by filling out a new membership form and selecting update my details.
 
Terms & Conditions of Membership
  • Instructions on how to become a Member form part of these Terms and Conditions.
  • La Cave loyalty program members will receive credit on their La Cave Membership Card account to the value of one dollar from every 30 dollars spent on eligible purchases at any participating ABV Craft Merchants Store.
  • Credit can be redeemed for ABV Craft Merchants products including beverages and food items at any participating ABV Craft Merchants store, subject to availability.
  • The credits gained cannot be redeemed for cash or used for the purchase of Gift Vouchers/Cards.
  • Credits cannot be accumulated, nor redeemed for any online/e-commerce or other such transaction that does not occur in a physical ABV Craft Merchants store.
  • Credit will not be accumulated in respect of any purchases of Wholesale Items, Purchase of Gift Vouchers/Cards or other items nominated in these Terms and Conditions.
  • La Cave loyalty program members can view and change their contact details at any ABV Craft Merchants store.
  • ABV Craft Merchants Loyalty cards are not to be used in conjunction with any other discount card or promotion unless expressly permitted by ABV Craft Merchants.
  • ABV Craft Merchants may offer special offers to some or all La Cave loyalty program Members from time to time. These offers may include additional terms and conditions.
  • To redeem a special offer you must go to an ABV Craft Merchants store and present your La Cave loyalty program card.
  • All special offer values are inclusive of GST where applicable and are quoted in Australian dollars.
  • ABV Craft Merchants loyalty program cards, special offers and discounts are non-transferable and are not redeemable for cash.
  • All special offers must be redeemed on the dates specified in the relevant additional terms and conditions.
  • All special offers are subject to availability, which may vary between ABV Craft Merchants stores.
  • ABV Craft Merchants is not responsible if a special offer is not available on the day you come to redeem your special offer and you must release ABV Craft Merchants and its related entities from any claim and from all liability arising out of your inability to redeem such special offers.
  • If you lose or no longer possess your La Cave loyalty program card please visit us in store and provide your contact details. ABV Craft Merchants will check the La Cave loyalty program database for your Membership. Providing you are an existing Member on the La Cave loyalty program database we will replace your card. If, for any reason, ABV Craft Merchants is unable to confirm that you are an existing Member on the La Cave loyalty program database, you will be required to reapply by registering in store in accordance with these Terms and Conditions. Such registration will be for a new membership and any points previously accumulated will not transfer to the new membership. ABV Craft Merchants reserves the right to charge a reasonable administrative fee for the replacement of your card.
  • ABV Craft Merchants reserves the right, in its absolute discretion, to suspend your membership in the event that large credit loads accumulate on your La Cave loyalty program account pending investigation into the accumulation of that credit.
  • ABV Craft Merchants may terminate your membership if it considers you have used your La Cave loyalty program card fraudulently or otherwise in contravention of these terms and conditions or the law generally.
  • ABV Craft Merchants accepts no responsibility for any SMS, email or other mail not received by Members or for any delay in delivery due to technical disruptions or for any other reason.
  • ABV Craft Merchants is not responsible for any incorrect or inaccurate information, either collected at the time you registered as a Member or during the course of your Membership, either caused by a ABV Craft Merchants employee in person or via phone or for any of the equipment or programming associated with or utilised in this service, or for any other technical error, or a combination thereof that may occur in the course of the administration of this service including any omission, interruption, deletion, defect, delay in operation or transmission, communications line or telephone, mobile or satellite network failure, theft or destruction or unauthorised access to or alteration of Member's contact details.
  • ABV Craft Merchants reserves the right to remove credit incorrectly or accidentally added to your La Cave loyalty program account, without notice to you.
  • To the extent permitted by law ABV Craft Merchants is not liable for any damage whatsoever which is suffered (including but not limited to consequential loss) or for personal injury which is suffered or sustained, in connection with membership of the La Cave loyalty program
  • In all matters, all decisions of ABV Craft Merchants will be final and cannot be contested and the Member hereby agrees to accept such decisions.
  • If for any reason this service is not capable of running as planned, including but not limited to infection by computer virus, bugs, tampering, unauthorised intervention or any other causes beyond the control of ABV Craft Merchants which corrupts or affects the administration security, fairness, integrity or proper conduct of this service, ABV Craft Merchants reserves the right at its sole discretion to cancel, terminate, modify or suspend the La Cave loyalty program.
  • Members must not provide false or misleading information to ABV Craft Merchants and must not alter, reproduce, disclose or in any way interfere with the details of other Members. ABV Craft Merchants reserves the right at its sole discretion to disqualify or suspend and /or delete any credits or entitlements accrued by any Member who does not comply with these Terms & Conditions and may do so without notice to that Member.
  • ABV Craft Merchants reserves the right at its sole discretion to change these terms and conditions, the terms of any of its special offers or the La Cave loyalty program at any time without notice to you other than a general notice displayed at abv-craft.com
  • The cancellation, use and disclosure of personal information is governed by ABV Craft Merchants Privacy Policy. You hereby authorise ABV Craft Merchants to disclose your information to other parties for the sole purpose of operating and maintaining the La Cave loyalty program.
  • If a member has not used their La Cave loyalty program card for a period of twelve months the member account will close and all accrued entitlements and information will lapse.
  • ABV Craft Merchants endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. Personal information ABV Craft Merchants uses is only to communicate with La Cave loyalty program members and to provide members with offers that we feel you may be interested in. Your personal information is kept on a secure server and will not be provided to third parties except in accordance with these Terms & Conditions or with your express permission. Should you wish to receive a copy of the privacy policy, please see the link on our website